By accessing the Website or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or the Services.

1. Who These Terms Apply To

These Terms apply to every visitor to the Website and to every healthcare provider, practice, billing team, or organization Client that engages Innovaria Tech for the Services. If you accept these Terms on behalf of a company or practice, you confirm that you have the authority to bind that organization.

2. About Our Services

Innovaria Tech provides technology-enabled support for healthcare practices, including medical billing, medical coding, insurance credentialing, provider enrollment, and revenue cycle management. The exact scope of Services provided to a Client depends on the engagement, proposal, or service agreement signed between Innovaria Tech and the Client. Where a signed service agreement and these Terms conflict, the signed service agreement controls.

3. Eligibility and Client Responsibilities

You must be at least 18 years old and legally authorized to represent your practice or organization to use the Services. As a Client, you agree to:

• Provide accurate, current, and complete information needed to perform the Services, including provider credentials, payer information, and patient account data.
• Review claims, statements, and reports we prepare on your behalf and flag errors promptly.
• Maintain any licenses, enrollments, and payer contracts required for your practice to operate.
• Comply with all applicable healthcare, billing, and data privacy laws.

Innovaria Tech is not responsible for delays, denials, or errors that result from inaccurate or incomplete information supplied by the Client.

4. Use of the Website

You agree to use the Website only for lawful purposes. You may not attempt to gain unauthorized access to any part of the Website, interfere with its normal operation, scrape or harvest data without permission, or use the Website to transmit harmful code.

5. Intellectual Property

All content on the Website, including text, graphics, logos, software, and design elements, is owned by Innovaria Tech or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may view and print Website content for personal, non-commercial reference. You may not copy, reproduce, republish, or distribute Website content for commercial purposes without our written permission.

6. Confidentiality and Protected Health Information

Providing medical billing, coding, and credentialing services may require Innovaria Tech to access Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). Where applicable, Innovaria Tech and the Client will execute a separate Business Associate Agreement (BAA) governing the use, storage, and protection of PHI. These Terms do not replace or override the terms of any signed BAA or service agreement.

7. Fees, Billing, and Payment

Fees for the Services are set out in the applicable service agreement or proposal. Unless stated otherwise, invoices are due within the payment period specified in that agreement. Late payments may result in a temporary suspension of Services until the account is brought current. Innovaria Tech reserves the right to update its fee schedule for new engagements, with advance notice provided to existing Clients before any change takes effect.

8. No Guarantee of Results

Innovaria Tech works to submit accurate, timely claims and to support efficient credentialing and reimbursement. We do not control payer decisions, reimbursement timelines, or approval outcomes, and we cannot guarantee a specific reimbursement amount, approval date, or claim outcome. Any figures, timelines, or examples shared on the Website are for general informational purposes and are not a promise of results for your specific practice.

9. Disclaimer of Warranties

The Website and Services are provided on an “as is” and “as available” basis. To the extent permitted by law, Innovaria Tech disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, Innovaria Tech will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Website or the Services, including lost revenue, lost profits, or claim denials, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from the Services will not exceed the fees paid by the Client for the specific service giving rise to the claim during the [Insert Applicable Period, e.g., three months] preceding the event.

11. Indemnification

You agree to indemnify and hold Innovaria Tech, its officers, employees, and contractors harmless from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these Terms, misuse of the Website, or provision of inaccurate information used to perform the Services.

12. Third-Party Links and Services

The Website may link to third-party websites, payer portals, or software platforms for your convenience. Innovaria Tech does not control and is not responsible for the content, policies, or practices of any third-party site. Visiting a linked site is at your own risk.

13. Termination

Innovaria Tech may suspend or terminate access to the Website or the Services if a user or Client violates these Terms, fails to pay outstanding fees, or engages in conduct that we reasonably believe is harmful to our business or other clients. A Client may terminate a service engagement according to the notice period set out in the applicable service agreement.

14. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services, technology, or legal requirements. The updated Terms will be posted on this page with a new effective date. Continued use of the Website or the Services after an update means you accept the revised Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert Governing State/Country], without regard to conflict of law principles. Any dispute arising from these Terms or the Services will be resolved in the courts located in [Insert Jurisdiction], unless the applicable service agreement specifies a different dispute resolution process.

16. Contact Us

If you have questions about these Terms, please contact us: Company: Innovaria Tech Email: info@innovariatech.com Phone: +1 601 860 1258